Faqs

Product & Ingredients

Crafted with care, made from real cocoa beans

Are your chocolates made with real cocoa?

Yes, all our chocolates are crafted with premium cocoa sourced sustainably.

Do your chocolates contain preservatives?

No, our chocolates are made fresh with natural ingredients, without harmful preservatives.

Are your products gluten-free?

Most of our chocolates are gluten-free. Please check the product description for details.

Ordering & Shipping

Fast, safe and worldwide delivery

How long does delivery take?

Standard delivery takes 3–5 business days. Express delivery is available at checkout.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping charges vary by location.

How is chocolate kept safe during shipping?

We pack all chocolates in insulated packaging to ensure freshness and avoid melting.

Storage & Usage

Best ways to keep your chocolate fresh

How should I store chocolate?

Store chocolates in a cool, dry place below 20°C. Avoid direct sunlight.

How long do chocolates stay fresh?

Our chocolates have a shelf life of 6–9 months. Best enjoyed fresh within 3 months.

Can I refrigerate the chocolates?

We recommend keeping them at room temperature, but if your environment is too warm, refrigeration is fine (just bring to room temperature before eating).